ebilling S.p.A. is a supplier of independent vendor documentary automation solutions for the design, production and automation of documentary processes for leading Italian companies.

By forming special project teams, ebilling S.p.A operates in a synergic way with the client company staff and consultants, placing at disposal extensive experience and documentary applications for the entire business communication creation and management cycle.

The backing provided by ebilling S.p.A. to the client company as regards the creation of a solution is complete, starting with existing process and technological infrastructure analysis right up to the implementation and management of the entire in-house or outsourced business communication process, thus creating the communication model selected by the client.

Being in possession of skills within the framework of documentary processes, ebilling S.p.A. is able to manage migration and complex technological integration projects.

Thanks to its extensive experience in the field of top-quality professional services, ebilling S.p.A. transforms and strengthens client communication processes and helps clients to upgrade customer loyalty, as well as develop cross-selling and up-selling opportunities.

ebilling S.p.A. operates by injecting its experience into the building of the business case that identifies the investment return from the proposal. An aspect that distinguishes the ebilling S.p.A. business proposal is the willingness to assist the client in building the business case during the pre-sale phase, thereby justifying the change through factors of an economic nature. During the initial stage dedicated to research or the definition of the Business Communication model most appropriate for the client, ebilling S.p.A. carries out a check of the documentary processes that exist within the company.

More specifically, ebilling S.p.A. is able to assist the client in complex migration projects and help build the business case up until the project is implemented for operation. ebilling S.p.A. provides client consultancy through Account Managers who ensure the correct involvement of the internal and external resources needed to ensure the quality of the contribution given.

ebilling S.p.A. avails itself of a highly-qualified staff for the development of applications tied to the generation of documents. Such staff includes professional figures such as:

• IT project manager;
• security manager;
• software architect;
• application developer.

At the end of a project, ebilling S.p.A. is able to regularly provide training for the personnel of the client companies aimed at acquiring the skills needed to manage and service the system. This way, the client company is sure to acquire the skills required to service and manage the new solutions used.